IRAYA
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FAQs
How long does shipping take?
Domestic orders ship within 2-4 business days via Shiprocket. International orders take 7-14 business days.
Do you offer free shipping?
Yes — complimentary shipping across India on every order. International rates apply at checkout.
What is your return policy?
Unworn items can be returned within 7 days of delivery for a full refund or exchange.
Are your products handmade?
Yes. Every bag and pair of shoes is cut, stitched and finished by hand by our artisans.
How do I track my order?
Use the Track Order link in the footer with your order number and email — or sign in to your account.
Do you accept international cards?
Yes, all major international cards are accepted via Razorpay secure checkout.